Response to the "judder" from PowerSlot
Response from the tech I emailed at PowerSlot:
Hi Ron...
Our products are no more delicate than any other rotors out there on the market. If the product is installed correctly, and the correct pads are used for the type of driving that the vehicle will be exposed to, there should be absolutely no problems.
I've spent 10+ years working in repair shops, both independent and dealerships, and I've only seen one fellow mechanic take out a dial indicator to confrim that rotor runout was within spec after installing new or machined rotors. Most of the time, things come together fine...but sometimes they don't, and thats when brake vibrations develop 5-10K miles down the road. The only way to know if a runout condition exists that will cause a problem in the future is to measure runout during installation. I feel comfortable making the statement that 99% of installers do not do this...that's probably wishful thinking but regardless, it's true.
Too many people think that brakes are simple, and procedures do not need to be adhered to. I'm not sure of your level of automotive experience, but I'll throw out an analogy I make to our customers on a daily basis:
In the engine building world, especially the performance engine building world....would one assemble an engine without measureing any of the oil clearances during assembly...and wait until the engine prematurely failed to dive in and attempt to determine what went wrong?....or would one measure and confirm all clearances during assembly so that the engine did not prematurely fail therefore requiring no investigation down the road. Same thing with brakes, but brakes are cheaper and seemingly more simple so the same attention is not applied in most cases.
Here is an example of a problem that would go unnoticed for several thousand miles due to negligence during installation and some natural occurances:
If there is a speck of rust, dust, or debris on your 5.5" diameter hub and that spec is 0.001" thick... it will cause your rotor runout to climb to 0.003" or so, which is out factory specification....even if the rotor is absolutely perfect as far as runout goes. It has nothing to do with a fragile rotor...it's just simple trigonometry. At this point, we haven't even installed the wheels yet, and already, that spec of dust on the hub has thrown rotor runout out of specification.
Let's say that we did measure runout and confirm it to be within factory spec, but the vehicle is driven in a moist, corrosive environment...rust may develop between the steel hub and the cast iron rotor, jacking the rotor away from the hub as it develops...creating an additional runout condition.
Now, say you get a flat tire and tighten the lug nuts with the lug wrench that comes with your car...the torque will not be even on all 5 lugs. This can further induce rotor runout....for example, say you have a peanut butter sandwich with 1/2" of peanut butter between the 2 pieces of bread. If you set your hand down on top of the sandwich and apply even pressure across the top slice of bread, the peanut butter will ooze out evenly on all sides of the sandwich....but if you shift your pressure to one side of the sandwich (kinda like unevenly torquing lug nuts)...all of the peanut butter will ooze out of the opposite side of the sandwich. Cast iron works the same way...if you put it under stress, it wants to ooze out or displace, granted...to a considerably lower level than the peanut butter in your sandwich, but it still occurs. If it occurs evenly, no problem will exist, but if it occurs unevenly, then more iron will displace in one direction than the other, causing the rotor to distort and warp. This is perhaps the only way that one can warp a rotor.
At this point, we've got 3 different things that can affect the runout of the installed rotor...for better or for worse. The factory doesn't publish a maximum rotor runout specification because it's fun, they do it because unless it's adhered to, problems will result.
A warped rotor in itself, or a runout condition in itself, will not cause a vibration of any sort in most cases because the caliper will simply float back and forth and follow the rotor with no hydraulic feedback into the system. It's not until the runout condition picks up uneven pad transfer that the distance between the brake pads begins to change once or more times per rotor revolution which eventually snowballs into a very irritation brake vibration of which you are feeling the beginning stages.
I don't know what's wrong with your car. All I can do is provide you and your technician with the detailed mechanics behind the operation of a brake system and a list of probable causes of your issue to aid in the diagnostic process. My previous attachment outlined the methods, should they be adhered to, that will prevent brake vibrations throughout the life of the parts, which should be considerably longer than you've experienced.
I'm sorry that you have lost faith in our products, and I feel that your emotions in this case are unwarranted. We will do everything we can to aid in solving your problem and making you a satified customer, but we will not compensate for issues outside of our control.
Please let me know if you have any further comments or questions.
Thank you,
Pat McCleish
Tech Support
Powerslot
Centric Parts
StopTech
---------- Post added at 03:10 AM ---------- Previous post was at 03:08 AM ----------
Response from the Sales Manager:
Hello Ron,
Thank you for the feedback. Pads can be seperated into two groups. Abrassive and non-abrassive.
Based on your feedback I would suggest an abbrasive pad. Light driving in flat areas, freeway, traffic, etc limit the ability for the pads to lay down an even transfer layer. This is common and a cause of cold judder, meaning the steering wheel shakes as you exit the freeway and slow the car.
Changing to an abbrassive pad will clean the rotor while driving. The rotor and pad will be ready to do work hot and cold.
I will send you some suggestions Friday.
Yes - you can turn the rotors, just a skim cut to clean the friction surface.
Thank you,
Mark Cornwell
VP Sales & Marketing
StopTech
Power Slot
310-933-1100(voice)
562-201-4660(Cell)
310-933-1108(fax)
My previous email to him:
Mark,
Thank you for responding in a constructive manner.
1) How many miles did the OE parts last? about 20-25k
> 2) Why were they changed (worn out, judder, or don't know?) Pads were worn and I wanted to upgrade the rotors for better stopping power.
> 3) Where do you live? Herndon, VA.
> 4) How is the vehicle driven (Freeway, country roads, hills, city, stop/go rush hour, other?) My wife take the freeway into work. Light stop and go.
> 5) Any Towing? No towing. No tow hitch...
> 6) When driving, do you have any high energy stops (bottom of a hill and you have come to a complete stop?) We live in a pretty flat area. No real hills to speak of.
> 7) Wet/dry climate? Combination of both.
> 9) Driving styles - Does you and your wife drive the same way? Does anyone drive with their left foot on the brake (think about this, in traffic, down hills, etc.?) We drive about the same. She definatly drive slower than me, but rarely get to drive her car. She just had me drive it recently to identify the "judder" issue.
I will defiantly have the rotor rechecked by a different mech. A
second opinion or sorts. I thought I paired the rotor with the perfect
pad. I thought HAWK was a suggested match. Is it worth the time and
$$$ to replace the pad and see if the issue persists? Also, can your
rotors be turned if the are slightly "out-of whack", according to my
brake guy. I could try re-greasing the pad to see it that helps. I
know you guys have a great product. My G35x is an example of a perfect
combo of rotors and pads. I have quiet a few miles on the G35 and
everything looks/funcitons as new as the day I had them installed.
Maybe the FX35's are just harder on brake parts? Who knows...
Thanks again for your time. I look forward to your advice.