QX70 auto hatch inoperable

[Wavey Dave]

Only the inside Open/ Close button works. The remote stopped operating it, and the exterior button will unlock hatch, but won't open it. Nether will the inside hatch button close it.
Thoughts/ experiences?

 

[Audionutmike]

I just installed the 13.6" phoenix radio and mine is now doing the same thing. Were you in the dash doing anything?

 

[skywalker999]

having the same problem one off my electric liftgate struts is malfunctioning wen closed it sticks out half a inch on the bottom drivers side and lower on top
tried to fix it by replacing the hinge (new from stealership 116 + 15% tax canadien ) no go problem still there
so next i guess it has to be the strut

 

[Wavey Dave]

I just installed the 13.6" phoenix radio and mine is now doing the same thing. Were you in the dash doing anything?

 

[Wavey Dave]

No haven't been in the dash.

 

[Audionutmike]

ok, so silly question....did you check the power hatch switch to make sure it was on? 'Cause that fixed my problem...smh.......

 

[Wavey Dave]

ok, so silly question....did you check the power hatch switch to make sure it was on? 'Cause that fixed my problem...smh.......

Funny thing. I unhooked one strut at a time to see if I could isolate the problem.
Put everything back together, and it works now.
Don't understand it but I'll take it.

 

[Nutz]

ok, so silly question....did you check the power hatch switch to make sure it was on? 'Cause that fixed my problem...smh.......

I'll be damned, I had this issue for a month until I read this post. I feel like an idiot.
Thank you!