Sorry to hear that man. I hope Inland wheel does the right thing. You can get them mounted while you're waiting for the replacement. Post some pics up when you get a chance.
So far I'm not concerned about whether they'll take care of me, Steve responded to my email already and is figuring out next steps. So I'm confident they'll do the right thing.
I'm just waiting to find out how they'll resolve. Hopefully they'll just ship me the replacement wheel when it's done being made, and I can have someone swap the tire off of the damaged wheel and onto the good one, then send back the damaged wheel in the same box or something. They'd need to reimburse me for the cost to swap tires, but that isn't much. At least that way I can mount them and enjoy them rather then having to wait even longer. After all it is just a few dings in the chrome lip, something you don't notice unless you're right on top of it. But still something I want taken care of considering they are brand new and shouldn't have any defects.
If I can keep them until the replacement arrives, I'll get them mounted this weekend and post a few pics. They look really bad ass though and I'm pumped!
---------- Post added at 04:44 PM ---------- Previous post was at 10:39 AM ----------
Sorry to hear that man. I hope Inland wheel does the right thing. You can get them mounted while you're waiting for the replacement. Post some pics up when you get a chance.
Well I heard back, Inland Wheel placed a rush order with Lexani for the replacement wheel, and they should have it ready by middle of next week he's guessing. Figure another week of shipping time, and I should get it the following week. So we're looking at another 2 weeks. In the meantime, I have to send back the damaged wheel.
It is all FedEx's fault, they throw the wheels around face down and aren't particularly careful, so you're bound to have some damage from time to time. He said they've tried several things, but they have issues with FedEx damage from time to time, this time I was the unlucky one.
Another thing that plays into this is I bought the wheels and tires together, so the wheels shipped with tires already mounted. The whole thing was wrapped up in plastic wrap, and the face of the wheel was protected with foam and cardboard padding. But when FedEx threw them on the ground face first, it doesn't take much to damage the face.
So while Inland Wheel is definitely taking care of the situation, it's frustrating that it will take another 2 weeks to get my replacement, all because of FedEx's mishandling. Plus, there's no guarantee they won't screw up the next one either. But since the wheels were custom ordered, I have to wait for Lexani to make another wheel.











