Again IS, I do apologize for the bad communications we are having here. We do not have much experience with group buys, and especially when the item goes wrong. It is hard for us to take care of everything but I do want to reassure everyone here that everything will get taken care of. We are not just a regular out of the garage shops, we are an established physical business with many IS users living close to our area. We are not going to run with anyones money! We just want to provide an excellent product (which in this case, it was a fault at our end for not having tested it thoroughly) thank you.