Thanks for the advice. I requested to talk to the actual Technician this time (since the advisor really didn't seem to know anything). He performed a resistance test using a multi-meter and checked each contact point on the sending unit. There was definitely an electrical fault with a few of the contacts on the passenger side sending unit (not the drivers side as the advisor said....not sure I trust him anymore). The whole assembly (sending unit and pump) was replaced on the passenger side and I made sure he completed the TSB involving the second spring.
Still surprising that the engineers who designed the pump thought spring force on just one side was ok. Makes sense to me that it would need equal force from both sides to keep it centered....
All appears to be well now (other than the fact that my car smells slightly of gas now). I really hope this doesn't happen again, but I will probably do it on my own if it does, since it seems like a relatively simple repair.
(the new springs is about 1/4 inch shorter) BIG thanks to my manual for having the TSB, repair instructions and individual part #s so I didnt have to buy a new pump.How can I get a copy of the TSB with full instructions? It appears my 2012 FX35 just fell victim to this issue last week.Alright guys - I fixed it! It takes about 1 hour (30 mins if you are fast..) and 14$ in parts (2 springs - Infiniti part
17036-3GW0A
) and a screwdriver. The root cause is there is only one spring so it allows the assembly to get cock eyed and eventually binds up in place.
The fix is to remove the old spring and install 2 (instead of 1) NEW model springs so it pushes evenly.View attachment 604972 View attachment 604973 View attachment 604974 (the new springs is about 1/4 inch shorter) BIG thanks to my manual for having the TSB, repair instructions and individual part #s so I didnt have to buy a new pump.
Picks included. I did this in the parking lot at my apartment, no special tools needed.
I have the TSB with full instructions in PDF. If someone needs it, PM me and ill send it. (not sure of legality of including it publicly)
Not sure why google wouldn't find it anyway but it is ITB12-075b. Here it is.
https://static.nhtsa.gov/odi/tsbs/2014/SB-10048359-2264.pdf
Play of the game right here folks!
FYI pay attention to the clip and no clip instructions. If you try and put a clip there you'll understand why it says not to.. hopefully before you put it all back together.