GB - New CREE DTRL bulbs available

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Sending replacements with a return shipping label is pretty standard for warranty issues. I've done it that way multiple times for issues ranging from shipping damage to manufacturing flaws. If the originals aren't sent back in a timely manner the customer is charged for both. It's very simple and takes the burden (financial and physical) off the customer and puts it back on the seller...where it belongs.

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We've asked multiple times and they've always said that we have to do the shipping ourselves and we will be refunded. This is why I haven't done anything with mine yet and they are still sitting in the package they came in in the garage.
 
StuLax18 said:
We've asked multiple times and they've always said that we have to do the shipping ourselves and we will be refunded. This is why I haven't done anything with mine yet and they are still sitting in the package they came in in the garage.
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Same here
 
Hey Guys, like Nic said this list is quite hard to compile again since its been over a while.

So I am going to update the older list I have and not list the refunded ones yet.

This is what I got so far:

IS FX GB List
Paid and Shipped:
FX45Chicago - 7443
Sir21 – 7443 and 921
StuLax18 – 7443 and 921
Alphalink – 7443
tchuck – 7443
MTNFX – 7443
MasterShake – 9005/9006 and 921
fxlr8 – 921
HugoV – 7443
ejay – 7443
Kiwilit43 – 921
LG396485 – 7443 and 921
drew855 – 7443 and 921
fx35-man – 7443
TSXkid2010 – 9005 x 2
gsu_dy – 7440 and 921
Dracula - 7443


Paid and Not Shipped
Rubare – 7443 and 9006
porkandbeans – 7440 and 9006


A updated refunded list will be updated tomorrow. Thanks guys!

---------- Post added at 10:02 PM ---------- Previous post was at 10:00 PM ----------

As for shipping returns I guess the idea of return labels arent bad. That will work out! I will send over the labels as well.
 
Wondering when these will be ready again? I still need to send mine back, but I'll be back at school pretty soon and will need to ship to that location, assuming a good replacement is ready.
 
JLCLighting said:
Hey Guys, like Nic said this list is quite hard to compile again since its been over a while.

So I am going to update the older list I have and not list the refunded ones yet.

This is what I got so far:

IS FX GB List
Paid and Shipped:
FX45Chicago - 7443
Sir21 – 7443 and 921
StuLax18 – 7443 and 921
Alphalink – 7443
tchuck – 7443
MTNFX – 7443
MasterShake – 9005/9006 and 921
fxlr8 – 921
HugoV – 7443
ejay – 7443
Kiwilit43 – 921
LG396485 – 7443 and 921
drew855 – 7443 and 921
fx35-man – 7443
TSXkid2010 – 9005 x 2
gsu_dy – 7440 and 921
Dracula - 7443


Paid and Not Shipped
Rubare – 7443 and 9006
porkandbeans – 7440 and 9006


A updated refunded list will be updated tomorrow. Thanks guys!

---------- Post added at 10:02 PM ---------- Previous post was at 10:00 PM ----------

As for shipping returns I guess the idea of return labels arent bad. That will work out! I will send over the labels as well.
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I still want the new bulbs (7443)and will ship the defective ones when return label and new bulbs arrive.
 
This is gonna end up really making me mad because I know I'm going to end up leaving for school before it's all resolved and it will cause me anguish! Although maybe I'll just stop by while I'm in LA and get it figured out then.
 
Alright guys and gals sorry for the delay on this process but Paypal's server was a pain in the GLUTEUS MAXIMUS!

So here is a more detailed list for the DTRL Lights:

The following users will get a new replacement for their previous order on the 7440
FX45Chicago-7443
Sir21-7443
Rubare-7443 9006
StuLax18 - 7443
tchuck - 7443
MTNFX- 7443
HugoV - 7443
LG396485 - 7443
fx35-man - 7443


Please let me know who I forgot if i forgot about you.

I can start having these stuff sent out tomorrow morning. Thanks guys!

---------- Post added at 05:42 PM ---------- Previous post was at 05:41 PM ----------
StuLax18 said:
This is gonna end up really making me mad because I know I'm going to end up leaving for school before it's all resolved and it will cause me anguish! Although maybe I'll just stop by while I'm in LA and get it figured out then.
Click to expand...

Sorry StuLax, get your set sent out in the morning first thing!
 
Oh ok cool! And you said the return labels are being sent with them correct?

Also, what about the 921 reverse bulbs? Were they ever redesigned to better throw light into our reverse housing?
 
By the way, I talked to my manager, he said we will just issue refunds via Paypal for shipping if you guys could do us the favor. Its easier for us to keep track, when a package gets in, we can issue the refund and mark that it has been returned. Because we get other return items not through IS so its a bit confusing.

Would that work out guys?
 
I would recommend that when we return the bulbs, to have the shipping company include a receipt in the package. I did that with another company on a return.
 
So shipping is set with a return label included in the packages for your convenience :)

---------- Post added at 01:05 AM ---------- Previous post was at 01:04 AM ----------

Payment is going to be the same, $30 for bulbs + $5 shipping. Paypal payments to luis@jlclightings.com

---------- Post added at 01:06 AM ---------- Previous post was at 01:05 AM ----------

Dracula! I got you! Sorry i forgot :eek.:

---------- Post added at 01:06 AM ---------- Previous post was at 01:06 AM ----------

So for those on the list who wants replacements please let me know, I will get it all sent out!
 
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