This is the way a service department should respond, glad it worked out for you. Sounds like you're wearing your FX out like we are, we picked our up a year ago on August 8th and it just turned 6500 miles.Well, I took my car for it's first oil change today. While I was there I said I would like to get a reflash for my tranny as per Bulletin XXXXX. They never heard of it or did this particular reflash yet.
I told them that once in a while it was erratic on it's shifting (really only once in a while but it was my only complaint with the vehicle)
Well, they looked it up and said they would do it and it only took 1 hour for my 1st service/oil change and tranny reflash. My service guy is a great guy to get along with.
All I really notice is a bit smoother shifts and also a bit less lag time. Still worth itOh, and my FX was made in October 08
Bill