Hello - I really don't know much about the inner workings of a car but am learning thanks to this site. I am picking up my 09 FX35 next week and I've seen alot of chatter about tranny reflash and sterring column TSB (?)...can someone please explain what the inherent problem is with the new 09 FX35 ...I'd like to tell the dealership to have these done prior to pick up. Thanks.
Tranny reflash...steering column TSB??
- Thread starter jawaii99
- Start date
- Car
- 2004 FX35 AWD
- Name
- John Green
ITB09-014 April 16, 2009
VOLUNTARY SERVICE CAMPAIGN
2008 INFINITI EX AND 2009 INFINITI FX
STEERING COLUMN COMFORT ADJUSTMENT
2008 INFINITI EX AND 2009 INFINITI FX
STEERING COLUMN COMFORT ADJUSTMENT
CAMPAIGN ID #:
P9201
APPLIED VEHICLES:
2009 FX (S51)
2008 EX (J50)
2008 EX (J50)
Check Service Comm to confirm campaign eligibility
INTRODUCTION
INTRODUCTION
On some 2008 Model Year EX vehicles and 2009 Model Year FX vehicles, the steering column comfort
adjustment features (tilt and telescopic) may stop working. This issue does not affect one’s ability to steer the
vehicle. Rather, it only affects the ability to adjust the steering wheel comfort settings.
To ensure a high level of customer satisfaction among potentially affected Infiniti owners, Infiniti is conducting a
Voluntary Service Campaign to replace the tilt and telescope motors. This service will be performed at no
charge for parts or labor.
adjustment features (tilt and telescopic) may stop working. This issue does not affect one’s ability to steer the
vehicle. Rather, it only affects the ability to adjust the steering wheel comfort settings.
To ensure a high level of customer satisfaction among potentially affected Infiniti owners, Infiniti is conducting a
Voluntary Service Campaign to replace the tilt and telescope motors. This service will be performed at no
charge for parts or labor.
Eligible Vehicles
(check Service Comm to confirm campaign eligibility)
Dealer Inventory: Vehicles falling within the range of this campaign in all states.
Customer owned (registered vehicles): Because this issue only affects vehicles normally operated in warm
climates, this service campaign is limited to the following states:
Hawaii North Carolina Utah Florida Nevada Arkansas
Arizona Texas California Georgia Alabama Mississippi
Tennessee Louisiana Missouri South Carolina Iowa New Mexico
Dealer Inventory: Vehicles falling within the range of this campaign in all states.
Customer owned (registered vehicles): Because this issue only affects vehicles normally operated in warm
climates, this service campaign is limited to the following states:
Hawaii North Carolina Utah Florida Nevada Arkansas
Arizona Texas California Georgia Alabama Mississippi
Tennessee Louisiana Missouri South Carolina Iowa New Mexico
NOTE:
Vehicles registered in States other than the ones listed above are not subject to this campaign.
However, Infiniti has extended the New Vehicle Limited Warranty on the steering column assembly (only)
from 48 months/60,000 miles to 72 months/70,000 miles (whichever occurs first). Owners will be notified of
the warranty extension by mail and receive a sticker to place in their warranty booklet explaining the
extended warranty coverage. Refer to Warranty Bulletin IWB/09-011.
However, Infiniti has extended the New Vehicle Limited Warranty on the steering column assembly (only)
from 48 months/60,000 miles to 72 months/70,000 miles (whichever occurs first). Owners will be notified of
the warranty extension by mail and receive a sticker to place in their warranty booklet explaining the
extended warranty coverage. Refer to Warranty Bulletin IWB/09-011.
IDENTIFICATION NUMBER
Infiniti has assigned identification number P9201 to this campaign. This number must appear on all
communications and documentation of any nature dealing with this campaign.
communications and documentation of any nature dealing with this campaign.
DEALER RESPONSIBILITY
Dealers are to correct each vehicle falling within the range of this campaign that enters the service department.
This includes vehicles purchased from private parties or presented by transient (tourist) owners and vehicles in
a dealer’s inventory.This includes vehicles purchased from private parties or presented by transient (tourist) owners and vehicles in
