okay, just a follow up on this issue...
I HAD to get this done cuz my warranty's expiring on Nov.29th
I was, initially, going to take my FX to Tustin Infiniti, but decided to give Mission Viejo a shot first. A little over a month ago, I took my FX to M.V. Infiniti for an oil change and brought up the trim issue and as I mentioned before, I said to the service guy...
"...according to the FX forum I belong to... blah blah blah... " And, someone on the forum said
"...Tustin did it, NO PROBLEM" once I said that, they agreed to fixing it with no further convincing. I also threw in the term "TSB"... one of the service guy actually didn't even know what it stands for.
When they were done with the oil change they told me that they'll have to order the parts and will call me within a day or two to schedule an appointment with a loaner for the day, most likely later that week.
...well, about 2 weeks went by, I didn't hear from them. I called them... Service didn't have any records of ordering such parts, so they transfer me over to parts. Parts, had no clue... but told me that they will order it and to give them a call after the weekend (it was a Friday). I totally forgot about the whole thing... then about 2 weeks later... I called Parts and they said that (supposedly) it came in but sat on the shelf, no one claimed it so it got taken off or re-stock'd or some excuse like that. But told me to call Monday (the week of Thanksgiving) to schedule an appointment cuz they should have it.
I called that Monday, schedule'd an appointment for Wednesday (day before Thanksgiving), took the FX in @ 8am. At around 2pm, I got a call from the service department saying something about not ordering the right parts or not having all the pieces or something like that and since it's the day before Thanksgiving they will NOT have my car ready until the following Tuesday. They asked me if I'd mind keeping the loaner til then... and I said "no I don't mind, but can I bring the 06' G35 in and swap it out for an 07' instead?" They said yes...
It worked out great cuz I had plan on doing a ton of driving over the long weekend anyway... better to put the miles on the loaner and NOT my FX. Not to mention less gas $$$
The G35 was nice... I zipped around like Jimmy Johnson... but towards the end I was really missin' my FX.
All and all... they trim looks great! Took a little long to finally get this done... but nothing came out of my pocket so I can't complain.