Well, that's not the problem. The service consultant did acknowledge my claim and he didn't deny the leaking problems at all. All he said was "we tried spraying water all over and there wasn't any leak, and we believe that the high pressure washer might have moved the seals around a bit and caused the leaking...blah blah blah...so don't bring your car into those washers anymore or bring a towel with you next time...blah blah blah....we love kissing your ass and we appreciate your $$$" hahaha...the last couple sentences are totally bogus - haha
anyways, i don't have a big problem with it because it isn't one yet. But I'm afraid that once my warranty is up, and then it will become a HUGE problem then - you see what i mean. In fact, during my service there, the consultant did recommand all kinds of "bogus" services to me, like changing the rear wipper for this amount of $$$ and chaning the cabin filter for this amount of $$$, however, they totally felt that the water leaking problem was 100% okay and didn't require a bit of attention at all!!! Wow...