Now 5 months out from the end of my FX35 lease and I find that my trusted salesman Kenny Chan is no longer at Massapequa Infiniti. He's been my connection for 2 leases and has been terrific to deal with throughout. Well worth the 40 minute drive from the city to his (former) dealership since I have to say that there service department was top notch (of course with an FX "service" was pretty much only fluid changes). Already called the dealer to open the discussion with a new salesperson and, of course, he hasn't gotten back to me. How these people manage to develop business when they simply drop the ball with an existing customer is amazing to me!
Anyway, can anyone recommend another dealer ... or even an alternative salesman at Massapequa Infiniti who will return calls? Thanks!
Anyway, can anyone recommend another dealer ... or even an alternative salesman at Massapequa Infiniti who will return calls? Thanks!