wyatth
Member
- Car
- 2015 QX70S
So a couple of weeks ago, I took my wife and her family into SF on a Friday afternoon for some touristy things. Parked in an underground garage and came back to it a few hours later with a broken rear window (and a few things stolen from inside).
Dealing with Geico has been a PITA. I'm now up the sh*t creek without paddle, paying $1300 to the dealer to fix it ($1100 window, $200 labor which was sublet and not upcharged) and Geico is only paying me about $550 ($120 labor which they claim is avg rate and book time, and "$430 for the window which is the price we could have bought an aftermarket window for."). I actually thought I was doing the right thing by going to the dealer (getting a free loaner instead of a reimbursed rental, thought all glass was the same, dealer was on Geico's list of approved shops, etc.). Lesson learned. Maybe I would have been more diligent in the process had our family not been in town, but I wanted to get the car into a shop ASAP and get a car for us to resume our hosting.
So my questions are - have any of you had to replace the rear window? If so, how much did you pay? If aftermarket, how did the glass compare? Anybody have a similar insurance claim experience with any tips?
Dealing with Geico has been a PITA. I'm now up the sh*t creek without paddle, paying $1300 to the dealer to fix it ($1100 window, $200 labor which was sublet and not upcharged) and Geico is only paying me about $550 ($120 labor which they claim is avg rate and book time, and "$430 for the window which is the price we could have bought an aftermarket window for."). I actually thought I was doing the right thing by going to the dealer (getting a free loaner instead of a reimbursed rental, thought all glass was the same, dealer was on Geico's list of approved shops, etc.). Lesson learned. Maybe I would have been more diligent in the process had our family not been in town, but I wanted to get the car into a shop ASAP and get a car for us to resume our hosting.
So my questions are - have any of you had to replace the rear window? If so, how much did you pay? If aftermarket, how did the glass compare? Anybody have a similar insurance claim experience with any tips?
