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  1. #1
    Join Date
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    TSB Bubbling Dash Warranty Extension (96 months / Unlimited miles)

    So today I dropped my FX35 off at the dealer to get some service done. After I went through and told him everything else I needed to get done, he asked me if there was anything else that I needed? Then I brought up the bubbling dash issue without any expectation from him and told him, its gotten a little worse since last time I was in for service. He reached into his file cabinet and pulled out a paper that he said he literally just got yesterday from Infiniti. He even made me a copy for me to take home.

    Basically Infiniti has decided "in the interest of customer satisfaction" they will implement a warranty extension and will honor and replace of defective dashes for no charge! Even if you paid for it, you will be eligible for reimbursement. The service advisor told me that Infiniti is working with a new manufacturer for the dashes. At the moment, they are most likely on backorder, but he said he would let me know of any updates tommorrow! He told me Infiniti was getting ready to send notices out to FX owners in the next few weeks, but I just wanted to give everyone a heads up here.

    At the moment im not going to say which dealer and advisor told me this until he can confirm with me some more details. But I will definitely give him props for being very helpful and friendly with me ever since I bought my FX. I wonder why Infiniti chose to do this all of a sudden. Maybe all of the negative publicity that Toyota has been getting? Anyways, even though my dash defect is only minor compared to others Ive seen and read about, I'm totally happy that they will be taking care of us!





    STAFF EDITED:
    Provided by DR.2K



    DASH BUBBLING POLL BY YEAR LOCATED HERE:


    http://www.infinitiscene.com/forum/s...ad.php?t=13552



    Register
    Last edited by gto; 06-22-2011 at 03:11 PM.

  2. #2
    Join Date
    Oct 2008
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    Canada, QC
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    great news. it probably because probability of class action lawsuit

    keep us posted.
    :)

  3. #3
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    Just made myyyyy... night!!
    Keep us updated!!!!!!!!!!!!!!!!!!!!

  4. #4
    Join Date
    Apr 2008
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    Big Bear City,Ca.
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    John Green
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    Mines not bubbling but I have some scratches anyone know how to make it bubble:tonguey:
    Last edited by MTN FX; 02-17-2010 at 06:16 PM.

  5. #5
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    It only bubbles if it is exposed to hot weather.
    So i guess if you heat it many times it will start to bubble.

  6. #6
    Join Date
    Jun 2007
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    Santa Clarita, CA
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    Awesome news! But I wonder the time frame of the warranty extension?

  7. #7
    Join Date
    May 2009
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    Montreal
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    2009 FX50
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    Hey guys,
    This bubblling issue is on which year models? I would like to know so I have a heads up in case if I see something happening to mine. Thanks!

  8. #8
    Join Date
    Dec 2007
    Location
    NYC
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    TSFX
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    Quote Originally Posted by Guanche01 View Post
    Hey guys,
    This bubblling issue is on which year models? I would like to know so I have a heads up in case if I see something happening to mine. Thanks!
    so far its only been happening on the first gen as they have been exposed to sun light longer than the 2nd gen.. but if i were you id keep a look out. I have an 08 (2 years old) and havnt seen any bubbles yet... so you should be good for awhile. Also maybe they changed the materials on the 2nd gen dash, which would avoid the problem alltogether

  9. #9
    Join Date
    Jun 2007
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    Northridge, CA
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    Quote Originally Posted by MTN FX View Post
    Mines not bubbling but I have some scrathes anyone know how to make it bubble:tonguey:
    I have syringes and 24g needles at work.
    Time for a bubbling dash meet.

  10. #10
    Join Date
    Aug 2009
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    Ahh this is great once replaed it will be my 3rd try at a dash lol

  11. #11
    Join Date
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    The service advisor just called me and told me the new dash is on order, but he has no idea when it's coming in. Also getting the annoying seat creak fixed with a whole new unit too.

  12. #12
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    Yay thats great news!

  13. #13
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    So that means i can call the dealer and order mine??
    what do you mean with creak??

  14. #14
    Join Date
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    Darryl
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    I just called the local dealer here in the east bay area and the service department has just received that letter a few days ago saying that the warantee has been extended to 8yrs unlimited mileage. I just ordered mine, and I needed it bad. so with that said if you have problems, get in quick and get it done. I'm happy as hell.....good find/call Areobfa

  15. #15
    Join Date
    Jul 2007
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    Vancouver, BC
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    604FX
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    Somebody post a copy of that letter.

  16. #16
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    what is this dash bubbling? i have an 05 and i dont think its bubbling, what should i look for?

  17. #17
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    Quote Originally Posted by MTN FX View Post
    Mines not bubbling but I have some scratches anyone know how to make it bubble:tonguey:
    Quote Originally Posted by flyingemu05 View Post
    what is this dash bubbling? i have an 05 and i dont think its bubbling, what should i look for?
    U should look for bubbles!! haha
    They look like pimples mainly in the a/c vents and the surroundings of the speakers!

  18. #18
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    that is the best news that i have heard in a long time. Im headed to the dealer tomorrow to get mine looked at. It wll my third dash in 4 years if it all works well

  19. #19
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    Quote Originally Posted by AlejOFx35 View Post
    So that means i can call the dealer and order mine??
    what do you mean with creak??
    Yes or stop by the dealer in person and get it done and show them? There was a bulletin for '04-'05 years where the seat would be a creaking sound where they would have to replace the seat rails. You would also feel the seat move a bit when you brake or took a turn a little quicker. I took in months ago and they just lubricated it and it came back 15 min after getting the car done. But now, the tech was able to replicated my issues and they are replacing the whole seat rail/assembly.

    IlovemyFX: Somebody post a copy of that letter.


    I have a copy of the letter, but its at home at the moment. Its not an official letter or bulletin, its a notice really someone whipped up on MS Word to give dealers a heads up. I can post it later today when I get home.

  20. #20
    Join Date
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    Thanks for the info man. That will be some great help to everyone. Much appreciated. :.smile:


    Quote Originally Posted by aerobfa View Post
    Yes or stop by the dealer in person and get it done and show them? There was a bulletin for '04-'05 years where the seat would be a creaking sound where they would have to replace the seat rails. You would also feel the seat move a bit when you brake or took a turn a little quicker. I took in months ago and they just lubricated it and it came back 15 min after getting the car done. But now, the tech was able to replicated my issues and they are replacing the whole seat rail/assembly.

    IlovemyFX: Somebody post a copy of that letter.


    I have a copy of the letter, but its at home at the moment. Its not an official letter or bulletin, its a notice really someone whipped up on MS Word to give dealers a heads up. I can post it later today when I get home.


    ---------- Post added at 04:29 AM ---------- Previous post was at 03:31 AM ----------

    Thanks man. That will be some great help to everyone. Much appreciated. :.smile:


    Quote Originally Posted by aerobfa View Post
    Yes or stop by the dealer in person and get it done and show them? There was a bulletin for '04-'05 years where the seat would be a creaking sound where they would have to replace the seat rails. You would also feel the seat move a bit when you brake or took a turn a little quicker. I took in months ago and they just lubricated it and it came back 15 min after getting the car done. But now, the tech was able to replicated my issues and they are replacing the whole seat rail/assembly.

    IlovemyFX: Somebody post a copy of that letter.


    I have a copy of the letter, but its at home at the moment. Its not an official letter or bulletin, its a notice really someone whipped up on MS Word to give dealers a heads up. I can post it later today when I get home.


 
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