Description: 2008 INFINITI EX, 2009 INFINITI FX; VOLUNTARY SERVICE CAMPAIGN STEERING COLUMN COMFORT ADJUSTMENT
On some 2008 Model Year EX vehicles and 2009 Model Year FX vehicles, the steering column comfort adjustment features (tilt and telescopic) may stop working. This issue does not affect one’s ability to steer the vehicle. Rather, it only affects the ability to adjust the steering wheel comfort settings.
To ensure a high level of customer satisfaction among potentially affected Infiniti owners, Infiniti is conducting a Voluntary Service Campaign to replace the tilt and telescope motors. This service will be performed at no charge for parts or labor.